If your payment has failed, you will be notified by email and presented with the option to enter a new payment via a new payment email reminder.
If the error persists, please contact our support via the following selection.
Category: Payment & Refund
Subject: Payment Error.
We accept the following cards: Visa / American Express / Maestro / Master Card and Bancomat as well as PayPal.
You can pay for your order in full or in monthly payments.
The monthly payments are applicable only on the resin products, namely Ikigai / HQS and MUB.
You can choose the number of monthly payments at the time of your purchase.
Depending on the number of payments, a schedule will be available from your account with the amounts and dates of withdrawal.
Please note that the first monthly payment must cover at least 10% of the total price of the product (which corresponds to the deposit.)
If you wish to pay your open balance, you can go directly to your account, select the invoice in question and click on "Pay open balance."
If you want to reduce the number of your monthly payments, please contact our (Support)
Category: Payment and Refund
Subject : installments
Please note that it is not possible to spread a current payment schedule.
This payment method is Exclusive to business accounts.
The payment of the pro invoices must be done within 30 days.